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    July 2009 Archives

    July 1, 2009

    The Public Plan and Small Business

    By Marc Tracy

    When we write about health care, we have tended to focus less on the particulars of a potential plan and more on, say, the necessity of genuine reform to save small businesses billions of dollars, or on the tricky politics surrounding an employer mandate. We have not taken a position on, for example, the public option--the notion of a government-run insurer that can assume the burden of the currenty uninsured as well as use its buying power to negotiate rates, promote certain treatments, and through competition lower prices throughout the health insurance industry.

    Now, though, Jonathan Weber, the small-business columnist at our sister site The Big Money, has made what might be termed the small-business case for the public option. It's not, in other words, based on the more ideological pros and cons, but on the much simpler proposition that ordinary small businesses should not have also to be in the health-insurance business.

    "There is little economic logic in forcing companies to provide health insurance," Weber argues. "It distracts them from their principal mission, it gives large companies a big advantage over small companies (big companies can leverage economies of scale to reduce their per-employee costs), and it introduces friction in the job market by creating an external incentive not to change jobs." (Indeed, we've written about the numerous ways in which the current system disadvantages small businesses here.)

    Weber also notes that many small-business groups--in particular, the powerful National Federation of Independent Business--appear to be opposed to a public option for ideological reasons rather than small business-specific ones. We've taken the NFIB to task for prizing conservative ideology over common sense in the card check, fair-pay, and estate tax debates already; if we were you, we'd expect to see a post on health care shortly.

    Meanwhile, the big news on the health-care front today is that none other than Wal-mart has come out in favor of a broad-based employer mandate--a general requirement (potentially exempting small businesses) that employers provide health benefits to their workers. Wal-mart's being canny, to be sure--this move makes it look reasonable, and may also make a public plan less likely--but it's worth noting that its letter is co-signed by the heads of the Service Employees International Union and of the liberal Center for American Progress--so if it's being canny, it's also being serious. We're not sure exactly what the implications of this move are for small businesses. Suffice to say, though, that the burden that would fall on Wal-mart's being required to insure all of its employees is far less onerous than the one that would fall on the average, truly small business.

    » Continue reading "The Public Plan and Small Business"

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    July 1, 2009 10:45 AM

    Anonymous Banker on Financial Regulation Reform

    By Anonymous Banker

    In light of the recent efforts to come up with a reformed regulatory infrastructure for the financial industry, I feel the need to reiterate my comments on our financial industry's regulators, which I have referred to as Our Nation's Ball-less Wonders (what can I say, I'm colorful!). I especially want to look at how they have dealt with and will now deal with community banks.

    The current debate has focused on whether the Federal Reserve should become a sort of mega-regulator. But the real question, I think, is whether in the past the Fed has performed its job to protect this country and our economy by actually enforcing the regulations that existed. I think the facts show that the answer is no.

    First, a primer. In the world of banking there are five regulating authorities: the FDIC regulates state-chartered banks because it insures them; the Comptoller of the Currency regulates national banks; the Fed regulates banks that become members of the Federal Reserve System; the Office of Thrift Supervision regulates thrifts; and the National Credit Union Administration regulates--guess!!--credit unions. When Congress passes a law, such as the Fair Credit Reporting Act, it orders each agency to adopt regulations to implement that law. When the law affects more than one jurisdiction, the relevant governing agencies will come together and create a "uniform regulation" that will be applied throughout the industry.

    Additionally, while there is a need for all banks to comply with, say, the Safety and Soundness in Lending and the Fair Credit Reporting Acts, there is quite a distinction among investment banks, national banks, regional banks, and community banks, and their different regulators reflect this.

    One mega-regulator could potentially lose sight of the contribution to our country fostered by a healthy competition within the industry, including from the community banks. I fear a mega-regulator will ultimately move us closer to having fewer banks to chose from, with our valued community banks being the loser in this game.

    My fear is that transferring most regulatory authority to one agency will dilute the current system of checks and balances, and will reduce the possibility that some agency, any agency, will cry foul and take action when the financial companies fail to adhere to the laws of this country. Perhaps the plan might work, if, in addition to the consolidation, the people were also represented by an ombudsman to act as watchdog when the Fed fails to do its job, as it surely will.

    To be fair, when we evaluate the benefits of a mega-regulator, I would say that any consolidation that reduces expenses and thereby saves taxpayer dollars, is a good plan.

    Still, the Fed has failed us miserably in the past, and I have no reason to believe that they will perform any better in the future.

    Finally, I must once again encourage the individual people of this country to meet with their Congressional leaders and to write to their journalists to express their opposition of this new plan. This country affords us freedoms, and as a people, we are failing miserably in exercising our rights to play a vital role in our own destiny.

    Anonymous Banker is a 35-year veteran of the banking industry who has spent much time as small-business banker and credit underwriter. He blogs at anonymousbanker.com.

    » Continue reading "Anonymous Banker on Financial Regulation Reform"

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    July 1, 2009 2:11 PM

    Starbucks and I.B.M. Help The Smaller Fish

    By Marc Tracy

    The New York Times runs not one but two stories highlighting ways in which big and small businesses can create a symbiotic, mutually beneficial dynamic, rather than one in which they are constantly at odds.

    One article describes how the owner of KIND Snacks strove to, and inally succeeded in, getting Starbucks to sell his fruit and nut bars (which are bound together by honey, rather than an artificial paste, and are therefore healthier and more organic). "Big product makers have a clear advantage" in getting retailers to sell their goods, the article reports, "because they can usually offer multiple product lines at lower prices and already have inventory management systems in place. Smaller companies must compete on price with major brands, but also be unusual enough to make them worth the retailer’s investment."

    The second article describes programs that several large corporations--the piece mentions I.B.M., Wal-Mart, Proctor & Gamble, and Home Depot--offer that involves their executives mentoring small businesses that are involved in the larger company's supply chain. Beyond such programs, there exists among some of the world's biggest businesses a broader commitment to including all sorts of companies in their supply chains: witness the Billion Dollar Roundtable, a group of 16 huge corporations (IBM, Boeing, General Motors, Lockheed Martin, and, yes, Wal-Mart) that do at least $1 billion's worth of business per year with women- or minority-owned firms.

    What we like so much about the articles, and the broader dynamic they describe, is that the big companies' attitude toward the smaller ones is decidedly not charitable. Starbucks expects those KIND bars to sell well, and if they don't, they're probably gone. The companies that offer mentoring programs want to ensure that the companies on the other end of their business transactions are well-run and reliable out of self-interest.

    There is, additionally, an interesting branding dynamic at work here, we'd argue. In offering those KIND bars, Starbucks is doing more than trying to turn a per-unit buck--indeed, given that the bar is a finished product purchased wholesale from another company, there is no way Starbucks is making that much of a profit selling these bars at only $1.95 apiece. Rather, they are aligning their brand with a small business, and what's more with one that promotes an active, healthy lifestyle--something that is very in right now, and that the famed purveyor of $5 cappucinos could use a bit more of an association with. One of the companies that an I.B.M. executive mentors is owned by a gay man, and I.B.M. touts its participation in the I.B.M. program as a part of the multinational's outreach to LGBT-owned businesses.

    It's not cynical; it's smart business. And it shows that the big corporations need the little guys, too.

    » Continue reading "Starbucks and I.B.M. Help The Smaller Fish"

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    July 1, 2009 6:01 PM

    July 2, 2009

    How To Buy Health Insurance

    By Marc Tracy

    Generally, what we talk about when we talk about health care is reforming it so as to get small businesses out of the business of providing it as well as saving them billions of dollars. However, BizBox doesn't run the world (not yet, anyway), and so if you decide to quit your job--or if that decision is made for you--and then start your own business, you're going to need either to purchase health insurance on your own or go without. In the spirit of not being afraid to be service-y, let's take a look at a recent Wall Street Journal article on how to buy health insurance.

    In essence, the article recommends that you do your own homework--and a lot of it. It recommends Georgetown University's healthinsuranceinfo.net, the National Health Law Program's healthcarecoach.com, and the Kaiser Family Foundation's site. And even with all of those resources, it still may also be worth consulting an independent agent, or several (make sure they have a license!), particularly if it's your first time buying on your own.

    Beyond that, caveat emptor! Buy insurance, not just a discount card. Look beyond premiums: make sure you have a catastrophe insurance, that your out-of-pocket costs are capped, that your percentage of doctors' visits is reasonable.

    And don't forget to see if you're eligible for federal unemployment-related health benefits! Our very own Jerry Kalish expounded on how the federal stimulus law expanded that coverage--check it out.

    » Continue reading "How To Buy Health Insurance"

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    July 2, 2009 9:49 AM

    Whither Entrepreneurship?

    By Marc Tracy

    We examined this question earlier this week: comparing a pessimistic post by Scott Shane of You're The Boss and a more optimistic one by John Tozzi of The New Entrepreneur, we concluded that while traditional small business owners may be genuinely pessimistic, and not without legitimate reasons, the dynamics of the recession are actually likely to encourage the rise of non-employee--that is, single-person--businesses.

    Well, we have another post in us on The State of Entrepreneurship, and it once again results from the dialectic between a pessimistic Scott Shane and a less-pessimistic John Tozzi.

    Shane writes: "Most Americans would like to believe that this country is getting more entrepreneurial over time. While I wish this were true, the data don’t agree. Policy makers need to take a look at these data and acknowledge the pattern." And Shane has the charts to prove it. We don't want to rip them off; but go to his post and see for yourself. Disheartening stuff.

    What's to blame? Shane fingers Wal-Mart and the like: "Large, efficient companies are able to out-compete small start-ups, replacing the independent businesses in many markets. Multiply across the entire economy the effect of a Wal-Mart replacing the independent restaurant, grocery store, clothing store, florist, etc., in a town, and you can see how we end up with a downward trend in entrepreneurship over time." Indeed, Shane has literally written the book on this phenomenon. It's a compelling explanation.

    But Tozzi takes a different view.

    Without denying the Wal-Mart effect, Tozzi points to the "emergence of niche markets where many small players compete, without the dominance of a Wal-Mart-like giant, or even mass markets where niche players are gaining a foothold." This is straight out of Chris Anderson's famed book The Long Tail, in which Anderson--the editor of Wired--predicts an infinitely fractured marketplace increasingly shifting away from a select few blockbuster goods and towards many, many, many more smaller-selling niche goods.

    How does Tozzi rebut Shane's convincing graphs? He notes that they all start twenty years ago, and, arguing that "there could be an inflection point around the beginning of this decade," he predicts that the data we get in the coming years could show that things turned around for entrepreneurship in America thanks to the long tail/increased prevalence of niche markets. Again, compelling.

    We took Tozzi's side last time; this time, we're a little more bearish. Tozzi's point certainly carries during boom times, especially the middle of this past decade: increased consumer spending really did prove a boon both the Wal-Marts and the tiny businesses of the world, which benefited from increased profitability of niche markets. The rising tide truly did lift both the big and little boats. However, the past two years (and especially the past year) have not been so kind to consumer spending, and while that ultimately hurts everyone, it's going to hurt the little guys, operating in their little niche-markets, far, far more than it is going to hurt the Wal-Marts (indeed, Wal-Mart is still managing to turn profits).

    So on the one hand, we think that Shane's numbers might be a little misleading (although we don't doubt their integrity), and that his "Wal-Mart effect" explanation might be a little oversimplified (though we don't doubt its ultimate validity). However, recessions have the effect of simplification, and we'd suspect that entrepreneurship indeed is taking a disproportionate hit as of late.

    » Continue reading "Whither Entrepreneurship?"

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    July 2, 2009 1:42 PM

    What You Should Be Reading

    By Marc Tracy

    We'll be off tomorrow, and probably posting lightly through at least the middle of next week. Happy Fourth, everyone!

    Those lousy jobs numbers. You probably saw on your front page that June witnessed the unemployment rate rise to 9.5%--the highest point in 26 years. Here's the news viewed through a small-business lens. [The Entrepreneurial Mind]

    Small business tax breaks. A video runs down several that the federal stimulus law introduced. [SMSmallBiz]

    Credit or charge? Which type of card should you get for your business? [OPEN Forum]

    Cutting when they've already cut. A dispatch from the small-business frontlines: how do you keep slashing costs after several months of same? [Fortune Small Business]

    "The Gray Entrepreneurs". A fascinating juxtaposition of a study and an Economist article reveals an interesting trend: likely increased entrepreneurship among the Baby Boomers. [NYT Idea of the Day]

    What are your Odds of Success? An online questionnaire calculates it for you. [Entrepreneur Daily Dose]

    » Continue reading "What You Should Be Reading"

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    July 2, 2009 5:09 PM

    July 6, 2009

    New And Unimproved Lending Figures

    By Marc Tracy

    We're on a limited posting schedule for the next few days, but we thought we'd take note of the most recent quarterly statistics for Small Business Administration-backed loans. These loans, which are made by private lenders but backed to varying degrees by the SBA, have been the beneficiaries of numerous subsidies stemming from February's federal stimulus law: their fees have been temporarily waived; more businesses are eligible for them; and the loans are backed to a greater degree, and at higher amounts, than ever before. All in the name of trying to increase the flow of much-needed credit to small businesses.

    And the results? The year-over-year numbers are down 30% from 2008, and 55% from 2007. Loans from the first nine months of fiscal year 2009 are down nearly 50% from the same period in 2008. In sum, we have our first look at the SBA programs with the subsidies in place--and with everyone knowing that the subsidies are in place--and things are significantly worse.

    So does that mean the subsidies failed? Well, there's no way to know. We don't know what those loan figures would be if the subsidies had never been instituted. Certainly, though, it is eminently plausible that those figures would have been much, much worse, in which case the subsidies indeed succeeded in doing what they were supposed to do. The consensus, after all, is that demand for credit is if anything the prime culprit for the decline of small-business lending, not banks' (un)willingness to lend.

    But are the subsidies a waste? Here we'd have to say yes. What these numbers are telling us, it seems, is that credit is not where attention should be focused. Lending is going to be down, period. Partly this is just smart business strategy: in good times, credit tends to be used less to get by and more to grow, and recessions are not good times to pursue growth strategies and to assume increased debt when you don't have to.

    Consumer spending, on the other hand, is down, and in a way that only does harm to small businesses. So we would've liked to have seen the money used for these lending subsidies to have instead been used for various programs to juice spending. In fact, we've been saying this for some time. And while we take no pleasure in seeing these lousy statistics tell us that we were right, that is exactly what's happening.

    » Continue reading "New And Unimproved Lending Figures"

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    July 6, 2009 3:01 PM

    July 8, 2009

    Dodging IRS Red Flags

    By Jerry Kalish

    0 We use the expression of a "red flag"--as in, “you're waving a red flag"--as a metaphor for something that incites interest, or for something that signals that it is fishy. Red, of course, tells you to stop. The metaphor comes, I like to think, from the sport of bullfighting.

    In the tax world, a "red flag" is a big bright thing sticking out from a tax return that provokes the raging bull known as the IRS to investigate more closely, and perhaps conduct an audit. Matadors may find it handy to unfurl their red flags; taxpayers will not.

    Red flags are exactly what Peter Pappas writes about in a recent post on his The Tax Lawyers Blog. (Hat-tip to Joe Kristan of Roth & Company, P.C.)

    Here’s Pappas’s list of the "5 Slam Dunk Audit Red Flags"

    1. Home Office Deduction
    2. Job Expenses
    3. Rental Losses
    4. Schedule C Expenses (which is to say, business expenses).
    5. Charitable Contributions

    You can read Pappas’s post in its entirety to get the entire picture, but here are some suggestions that he says may dilute the red flag status of these deductions.

    1. File your return in a timely manner.
    2. Use a recognized software program to prepare and print your return.
    3. File the return electronically.
    4. Have a respectable CPA, tax lawyer, or IRS Enrolled Agent sign your return as tax preparer.
    5. Attach explanatory statements to your return where necessary.

    We’re already six months through the current tax year so it’s not too early to consider Pappas’ suggestions. In fact, when it comes to tax matters, it’s never too soon.

    Jerry Kalish is founder and President of National Benefit Services, Inc., a Chicago-based employee benefit consulting and administrative firm that serves private-held companies, publicly traded companies, and public sector employers. He blogs at The Retirement Plan Blog and can be reached at jerry@nationalbenefit.com.

    » Continue reading "Dodging IRS Red Flags"

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    July 8, 2009 9:40 AM

    Where Are We Going?

    By Marc Tracy

    Or, as the Romans would've said, "Quo vadimus?" As unmistakable signs of the beginnings of nascent economic turnaround begin to pop up, it's the question many small business owners are asking themselves: what's next? When are things going to get better? And how can I make sure I'm still around when they do?

    As to whether things are indeed turning around, Scott Goltz of You're The Boss says: yes, they are--"if you are still in business, take a deep breath. We have probably survived the worst of the economic collapse." And OPEN Forum reports on a new study finding that most small business owners agree: 88% perceive business opportunities; 61% expect growth in the next year; 57% think investing in their businesses is currently a smart move.

    So if Oz really is at the end of the road, how do you make sure you don't fall by the wayside in the meantime?

    Goltz has some good advice on this score. First: focus on cash flow. Every small business owner ought to tack his mantra up on their walls: "companies go broke because they run out of cash, not because they are unprofitable." To be sure, if you are unprofitable, then you will also, eventually, run out of cash. But now that genuinely decent times are on the horizon, the important thing is to focus on keeping the cash coming in, minimizing how much of it is leaving (in the form of expenses), and holding out until good times enable you to make some real money again.

    Second, he recommends that you address employee strengths and weaknesses. Essentialy, he's not necessarily suggesting that you eliminate entire positions--indeed, that's something you've likely already done if you've needed to. But he is suggesting that if you have certain employees who maybe are not working out as well as they could be, that now is the time to replace them. He hints at a current dynamic at play, which is that there is an extremely strong buyer's job market: there are lots and lots of qualified people out there looking for a limited number of spots. Now is the time to pounce and nab the best personnel you can find.

    Finally, he suggests utilizing six-month data. We've now spent a solid six months of recession, where everyone has known we are in a recession and there is indeed less uncertainty about where exactly we are heading (as opposed to, say, last October, which was both dismal and filled with uncertainty). Extrapolating from the past six months to the next six should yield predictions that are, if anything, less positive than what will come to pass. Don't let those numbers go to waste.

    And don't let the next six months go to waste! Now is your final chance to slim down, get sharp, and be ready for a period during which, just perhaps, you can once again grow your business.


    » Continue reading "Where Are We Going?"

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    July 8, 2009 2:19 PM

    Do Small Businesses Create Jobs?

    By Marc Tracy

    In the course of a column about employer health-insurance mandates--we promise, we will refer to this in a future post--the WaPo's business columnist Steve Pearlstein refers to the notion that small businesses are responsible for the majority of job growth as a "myth". "In terms of new job creation, the data show that most of it happens in a small number of very fast-growing companies that are no longer what most of us would consider small," he argues.

    Noting that he was once an editor at Inc., where he "worked on some of the articles in which some of the seeds of this myth were planted," Pearlstein adds: "a lot of small-business job growth has also been driven by the decision of big businesses to outsource many tasks that they used to do in-house. In an economic sense, jobs haven't been so much 'destroyed' and 'created' as they have been shifted from one company to another." Pearlstein doesn't provide stats; but we do know him to be a trustworthy guy who tends moreover to have the right policy instincts.

    Still, we can't help but juxtapose a recent post from The New Entrepreneur's John Tozzi, in which he uses Small Business Administration figures to chart how small-business jobs are affected during good times and bad. Tozzi predicts that the sweet spot of job creation in the next year or two will be less businesses with 1-19 employees and more those with 20-500, which are frequently known as "medium-sized".

    Tozzi does, however, point out that there is one type of business with 1-19 employees that is witnessing substantial "job" growth: namely, those businesses with exactly one employee. One SBA economist predicts that 2008 alone will have seen 1.7 million new non-employee (i.e., single-person) businesses created, which makes it a far more productive year for that type of business than years in which the economy was actually, you know, good.

    We wrote last week about the U.S. Census's finding a similar trend. Clearly recessions do a good job at encouraging people to strike out on their own. Which means two things: one, that small businesses are better at creating "jobs" than some statistics may first show, given that the "employees" of non-employee businesses may not count as "jobs created" even when, for all intents and purposes, one more person is being put to work. And secondly, it means that there are going to be a whole heap of new non-employee businesses who may find the coming years a good time to grow themselves, and start hiring, thereby juicing small businesses' job-creating numbers anyway. Statistics may not lie, but they aren't always the full story, either.

    » Continue reading "Do Small Businesses Create Jobs?"

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    July 8, 2009 4:15 PM

    July 9, 2009

    A Warning About FDIC Insurance

    By Marc Tracy

    Several months ago, we noted that one of the few unequivocally pro-small businesses policies put in place as part of the federal government's attempt to bailout the financial industry was the raising of the Federal Deposit Insurance Corp.'s insured-account ceiling from $100,000 to $250,000. It is small business owners, who frequently don't have business accounts, who are most likely to have personal accounts higher than $100k, and insuring them was a great boost to stability as well as the basic convenience of small business owners.

    The ceiling is still raised--in fact, said raise has been made permanent (well, it's been put into effect through 2013, and if it's not made permanent or extended further before then, we'll eat our own shorts). Credit FDIC Head Sheila Bair, an altogether remarkable politician--check out this profile of her.

    However, a post at OPEN Forum sounds a welcome cautionary note. FDIC coverage is not always all that it appears to be, it seems.

    Specifically, there are five instances in which your FDIC coverage is not what you might expect it to be:
    -If you think your bank account is a business account (which is entitled to increased protection), but the bank considers it a personal account, then it will only be insured up to $250k.
    -If two banks at which you have accounts merge, then your combined account may all of a sudden turn out to be over the ceiling--and, after six months, the amount over the ceiling will be uninsured.
    -If your account is non-deposit, then it's not insured. Only deposit accounts are insured. Here's the FDIC's explanation.
    -If your account is at one of the 160 credit unions that use private insurance, then it's not insured by the FDIC (it is insured by a private company). Definitely something to ask about.
    -If your account contains an employee benefit plan, then it's still insured, but the calculations that determine how much is insured are different; the FDIC explains here.

    These caveats need not cause stress. Simply conduct some basic due diligence so that you know exactly what the federal government is insuring of your money. And then bask in the FDIC's comforting embrace.

    » Continue reading "A Warning About FDIC Insurance"

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    July 9, 2009 9:44 AM

    Discounting Is In "Vogue"

    By Marc Tracy

    Not that we needed it, but here is further confirmation of what we've been saying--namely, that the basic solution to surviving hard times is discounting, discounting, and more discounting. The New York Times reports that Vogue, the Condé Nast monthly (in)famously edited by Anna Wintour (who was the basis for Meryl Streep's character in The Devil Wears Prada), is showcasing...$40 Gap hats! This, despite its being "High Fashion's Bible" and long priding itself on its status as the premier fashion magazine. Such is the consumer spending climate we're living in.

    Actually, an interesting nuance is that this shift in Vogue's emphasis was only partly a direct decision on the magazine's part. Another factor in the move towards highlighting more inexpensive items is that many of the designers whom Vogue would be covering no matter the economic climate are moving in that direction of their own accord (which is to say, also because of the economy). The lesson being that discounting isn't just a wise choice--it's not even really a choice, because it's where everyone else is traveling.

    Meanwhile, the Times notes that Vogue hasn't completely abandoned its metier of showcasing incredibly glamorous and expensive clothes and items. Sounds to us like a smart way to maintain the integrity of their brand while still wisely adjusting to the times. We expect nothing less impressive and savvy from Wintour and her stellar magazine.

    » Continue reading "Discounting Is In "Vogue""

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    July 9, 2009 12:27 PM

    Venture Capital Has Its Day In Congress

    By Marc Tracy

    A couple days ago, the U.S. House of Representatives debated the reauthorization of the Small Business Innovation Research Program (SBIR), and the Washington Post was on the scene. We've already discussed the contentiousness of this $2.2 billion annual program, which provides federal research funding (primarily tech and life-sciences) to small businesses: one Republican congressman introduced a bill backed by the venture-capital industry that would alter the definition of small businesses under SBIR to apply to companies mostly owned by venture capitalists--they would merely have to prove that no one VC fund holds a majority stake. Predictably, the bill sent the American Small Business League practically through the roof.

    Interestingly, Rep. Nydia Velazquez (D-N.Y.), who chairs the House Small Business Committee, came out in favor of the bill: "In this economy, small businesses everywhere are struggling to access capital and we should be making it easier on them, not harder." There certainly is no denying that the current definition cares less about the "small" aspect of a small business and more about its ownership. On the other hand, those venture-backed businesses do have a potential funding source that others lack, and opening the SBIR to the former would indeed take money away from the latter. Of course, VC funding is decidedly less available in the current economic climate. It is worth pointing out that VC-backed companies actually were eligible up until 2003.

    So what will the outcome be? We'd bet on a compromise along the lines of an amendment introduced by Rep. Edward Markey (D-Mass.), which would allow VC-backed companies to compete for 15% of SBIR funding through the National Institutes of Health (so that would be much of the life-sciences money), and 5% of other sorts of SBIR funding. A Senate bill espouses the same idea, breaking it down 18% and 8%, respectively.

    The National Venture Capital Association opposes the compromise: why, they argue, should these small businesses be treated any differently than others? We'd best every last penny we own that Lloyd Chapman's ASBL would oppose the compromise, too: why should "real" small businesses have to compete with the VC-backed ones to any extent? It's the nature of compromises that everyone's principles get betrayed in favor of something more practically workable. Such is politics!

    » Continue reading "Venture Capital Has Its Day In Congress"

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    July 9, 2009 6:10 PM

    July 10, 2009

    Bipartisan Support For Contracting Bill

    By Marc Tracy

    We wanted to note something briefly about the Fairness and Transparency in Contracting Act. The bill, which we covered when it was first introduced, was submitted by Rep. Hank Johnson (D-Ga.) but penned by Lloyd Chapman of the American Small Business League. The bill would redefine small businesses for federal contracting purposes such that the subsidiaries of large businesses would no longer be eligible to be counted as small, mainly by requiring that a business that wins a federal contract be reported as its parent company. The proposed law comes in response to the revelations last year that, due to a 6% error rate, small businesses did not receive the 23% of federal contracts to which they are legally entitled. If the bill is enacted, the change could divert over $100 billion per year to small businesses, Chapman estimates.

    The ASBL tends to be, politically, a pretty liberal group: in fact, they have even attacked President Obama from the left for allegedly cozying up too closely to the venture-capital industry (most notably in his selection of venture capitalist Karen G. Mills as head of the Small Business Administration). So count us surprised--pleasantly!--to find, via CNNMoney, that the National Federation of Independent Business, the most powerful small-business interest group, and one which typically finds itself on the right wing of the political spectrum, supports Chapman's bill. "Tightening the definition of small business would create significant opportunities for actual small businesses," says the NFIB's vice president of public policy. Note that pointed word "actual". Great stuff.

    The NFIB deserves plaudits for supporting a bill that would so clearly benefit all small businesses, and thereby doing a wonderful job of living up to its own mission statement. We hope the U.S. Chamber of Commerce is embarassed by its reported opposition to the bill. And we hope that the bill's bipartisan support eases its passage into law.

    » Continue reading "Bipartisan Support For Contracting Bill"

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    July 10, 2009 4:43 PM

    Gov't To Dramatically Expand Small Biz Programs

    By Marc Tracy

    We're...really not sure exactly how to respond to this breaking-news article in the Washington Post. Fridays are known in Washington as "Take Out The Trash Day", the time of the week when you casually release news that you want a minimal number of people to know about. So when you see a relatively thinly and mostly anonymously sourced, as well as altogether vague, story appearing at 5 P.M. on a Friday afternoon, you don't know exactly what to think.

    But! The story reports that the Treasury Department is considering using some of the original $700 billion in TARP money to increase small-business lending programs, including the Small Business Administration's flagship 7(a) program as well as "an existing government program that helps small companies borrow money from banks at low rates to keep their businesses going". It's not clear whether that is in reference to 7(a) loans or perhaps the brand-new America's Recovery Capital microloan program.

    Other things we learn: top economic adviser (and former Treasury Secretary) Larry Summers is skeptical of the idea where current Treasury Secretary Tim Geithner supports it. If enacted, the measure would be sold the way so many other federal programs for small business are--as investing in job creation (even if the question of whether small businesses actually create jobs is somewhat up for debate). The proposal could prove "the riskiest investment made under the bailout program to date." Karen G. Mills has become the first Small Business Administration head to be invited to join the National Economic Council (which Summers leads), "a sign," the article says, "of the administration's focus on the issue."

    We also learn that any proposal would not actually be rolled out until the fall. That should give the administration ample time to iron out the details. And it should give us ample time to learn said details and present them to you. Til then, developing...

    » Continue reading "Gov't To Dramatically Expand Small Biz Programs"

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    July 10, 2009 5:31 PM

    July 13, 2009

    Going To School On Starbucks's Putt

    By Marc Tracy

    We're feeling positive this Monday morning, and so thought we'd start with a story (much like this post from a couple weeks ago) about how small businesses can actually benefit from (rather than, say, be destroyed by) big ones. Via The New Entrepreneur, we find a post from Reuters's new small-business blog, Entrepreneurial (consider it bookmarked!) on a new book arguing that Starbucks actually helped mom-and-pop coffee shops by educating consumers about fine coffee. And it links to one of our favorite-ever Slate articles, which makes essentially the same argument.

    We'll let you read the post (and that Slate article!) to get a fuller idea of the specifics of the hypothesis. The broader point, though, is that frequently small businesses may find it in their interests to benefit from the big guys' brashness and size. To use two different sports metaphors, sometimes it may be wise to draft a big company, and sometimes it may be wise to go to school on their putt. When you draft someone in a distance race, you run behind them for most of the race, letting them take the wind and tire out before you pass them at the end. When you go to school on someone's putt, you observe how the green affects their ball, giving you an advantage when you try to make your putt. The big guys are going to be the ones who run out in front or putt first, because frequently they will have shareholders to answer to, and anyway won't let the threat of a few small businesses deter them from going ahead with their growth plans.

    If anything, small coffeeshops have done both with Starbucks: have learned how to market gourmet coffee from Starbucks's example (indeed, as the Slate article points out, have let Starbucks do their marketing for them!), and have let Starbucks take the heat (or the wind, in the metaphor) over expensive coffee.

    How can you draft a successful big business, or go to school on its putt?

    » Continue reading "Going To School On Starbucks's Putt"

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    July 13, 2009 10:21 AM

    Microsoft Enters The Cloud

    By Marc Tracy

    Big news on the cloud computing front: none other than the behemoth of the software industry, Microsoft, has announced that its new version of its hyper-dominant Office software suite will be linked to the Internet. By the end of this year, there should be betas of PowerPoint, Excel, Word, and the rest that can allow information to be stored online, in the "cloud". This move constitutes Microsoft's response to such cloud software as the Zoho word processor and, especially, Google Apps, the search-engine giant's suite of cloud software (including the Google Docs word processor).

    Additionally, as TechCrunch notes, none other than Google's just-announced ChromeOS, a cloud-compatible operating system, is a rival for Microsoft Office and even Windows: as everything increasingly moves into the cloud, even operating systems will be further integrated with the Internet. This is why we argued that even Google's Chrome browser is rivals not just with other browsers (Internet Explorer, Firefox) but also with operating systems.

    So where does this leave small businesses?

    We'd say it leaves them on a path where it will be easier than ever for them to go on the cloud. To call Office dominant in the office-software market is a gross understatement--it has something like an 85% or 90% slice of the market, according to the figures we've seen. No business can transfer to the cloud without Office. But now, it looks like a more complete transfer will be enabled, in turn allowing small businesses to save money and get a leg up on larger competitors.

    Also don't miss Forbes, Bits, and The Big Money's Feeling Lucky on the news.

    » Continue reading "Microsoft Enters The Cloud"

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    July 13, 2009 3:07 PM

    July 14, 2009

    The Sad Decline of Family Businesses

    By Marc Tracy

    The New York Times has an absolutely fabulous piece on the damage the current recession has done to family businesses. "It’s not ‘Oh, I don’t have a job, I have to go find a new one,’" says the owner of one in Miami. “'We’re losing a corporation that is 83 years old. We’re losing our house. We’re losing our credit. We’re losing, other than our own physical bodies, everything.'” Indeed, if nothing else, the article serves as an extremely potent reminder that the recession cannot just be measured in numbers; and indeed, that among small businesses, that is especially the case.

    Not that the numbers aren't there, too. We know from the ADP's monthly surveys--May's, for example--that small businesses (1-49 employees) tend to get hit hard during down times. But this article cites the Bureau of Labor Statistics's report that small businesses, by its definition--one to nineteen employees--lost over half of all lost private-sector jobs from from 2007's second quarter through 2008's third, despite accounting for only 20% of total jobs. That's shockingly disproportionate.

    Still, as we say, that's not the piece's true value. Its true value is the reminder that these numbers overlook "the broader civic and social role that companies like H.A. Peterson and Sons have played since Paul Revere took over his father’s silversmith business in 1754." There's a reason, in other words, that we occasionally get sentimental over small and family-owned businesses, and it's legitimate.

    » Continue reading "The Sad Decline of Family Businesses"

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    July 14, 2009 9:25 AM

    Passion and Purpose: A Conversation With Alaina Love

    By Marc Tracy

    alaina_love.jpg Alaina Love, SPHR is the President and co-founder of Purpose Linked Consulting and lead author of The Purpose Linked Organization, a new book that explains how to link the skills, values, and passions of employees to their performance—and how doing so will bring results. Alaina joined us today for a conversation about her book.

    BizBox: What exactly do you mean by "purpose" and "passion"? What's the difference between the two?
    Alaina: This is an important question about concepts that are not always well understood. While many individuals talk about “finding a purpose” or “living their purpose”, the reality is that most of us struggle when asked to define our purpose. What our company has done through our research is provide a framework for thinking about employee purpose and passion, and it’s a framework that is actionable.

    We view purpose as the deep internal driver that propels us through life and gives meaning to our work. Passion, on the other hand, is its counterpart. Passion is the outward manifestation of purpose, which makes it easier to understand and identify, because it can be observed. We like to think of purpose and passion as the twin strands of the DNA of an individual’s personality. With the tools that we describe in The Purpose Linked Organization, such as The Passion Profiler ™, leaders can now identify and measure employee passion.

    Can you describe the basic process by which executives can harness their employees' passions to benefit the whole company?
    Begin by looking at the employee holistically--as more than just a set of skills that have been hired to do a job in the organization. Then engage in a different kind of dialogue with employees, one that includes a comprehensive discussion about who that individual is at their core. This sets the stage to discover more about the employee’s passions. The conversations between leaders and employees need to extend beyond the mundane polite exchanges so common in our work and personal relationships, so that leaders are exploring the most essential aspects of each person. Without this knowledge, leaders will never be able to make the best use of each individual and the organization will achieve less than it could.

    Love0071624708.jpg Executives should also be very clear about what the company stands for so that employees can connect with the larger mission of the organization. When they can see a place for themselves and their passions inside the organization, it builds excitement and momentum that can be applied to delivering great results. So, executives play an important role as the “chief storytellers” of the organization. They hold the vision for employees and reinforce that vision by sharing success stories from other parts of the company, from customers and from shareholders, and gathering stories developing in the market. Keeping their fingers on the pulse of the business at all levels is key to obtaining the information (the stories) that can be used to unleash employee passion and motivate the workforce. That won’t happen by staying in your office and waiting for the stories to come to you.

    Could you give an example of a specific technique an executive can utilize?
    There is a 3-step technique that leaders can apply to make better connections between employee passions and work roles. First, I suggest examining the critical jobs in the organization and defining those jobs from the perspective of:
    1. How they relate to the organization’s purpose and strategic direction
    2. The skills required to do the job
    3. The cultural, political and economic environment in which the incumbent in that job will have to operate
    4. The required passions for thriving in that job

    Second, leaders should examine both the skills and passions of employees. The understanding of employees’ skills is something of which most leaders have a good understanding, based on past performance and employee education and background. Employees’ passions, however, are something largely unexplored in most organizations, yet a significant source of competitive advantage. Leaders should engage in the more expansive kind of conversation I just described, by asking different questions of the employee, such as:
    * What are you most passionate about and why?
    * How are you applying those passions in this job or with our organization?
    * What have you learned since joining the organization that we’re not making the most of in the way in which we ask you to work?
    * How do your values align with the organization’s values?

    You’ll be amazed at what you learn about the employee and the organization when you have this depth of discussion.

    Finally, leaders should look for the employee’s “Performance Nexus”. This is the place where the employee’s unique skills, inherent passions and core values intersect. By aligning that “sweet spot” in employee performance with the role that you ask them to play, everyone wins. You’ve got the right people in the right seat on the bus.

    How can an executive redirect an employee's energy without stifling that very energy?
    We describe just such a situation in the book, in which a pharmaceutical research head had to consistently examine the progress being made on projects that scientists were most devoted to. He knew that they were passionate “Discoverers” (one of the ten archetypes described in the book), which meant that they could at times become consumed by the process of examining a scientific challenge to the extent that the thrill for them was playing the space of the question itself, without necessarily getting to results. Of course, the worst thing he could do would be to de-motivate talented scientists! Instead, when he had concerns about their focus, he shared the facts with the scientists about the likelihood of a business outcome from the current research path that they were on. Rather than leaving the conversation at that, this leader would introduce the scientists to another research approach that resonated with their passions and was likely to produce better results. In other words, he never shut one door, without first opening another. This allowed him to redirect employees’ energy without stifling their passion. It’s a lesson from which all leaders can learn.

    What advantages and disadvantages do small business owners face in applying your techniques to their employees?
    The only disadvantage is in not applying these techniques! Think about it for a moment. The reality is that many businesses are commoditized, meaning that the products or services one company offers can be easily obtained in the marketplace from another organization. What distinguishes a company from its competitors in this economic climate is the organization’s ability to engage and motivate their workforce to deliver the best and most innovative solutions while serving customers with enthusiasm. A skill- based talent management focus alone will not be enough. Business leaders will need skilled and passionate employees, who will offer a level of discretionary effort and creativity that is only born of a passion for the work.

    What can the executive do in order to apply the same process to his or her own passion?
    Well, I am a firm believer that you cannot lead well unless you first understand yourself. Certainly being willing to engage in the kind of deep introspection of one’s own leadership journey is an important aspect of honing essential leadership capabilities-- especially the ability to develop others. In the book, we describe a process called PREP (be Present and open; Reflect and partner; Examine and Persist) that can be thought of as framework for action that can help individuals develop some of the critical insights that give meaning to our lives and our work. The book also describes some essential responsibilities that leaders can reflect upon and questions they should be asking of themselves as they examine their own passions and how they are applied at work. Coupled with their own Passion Profiler ™ results, the PREP process and honest examination of these questions executives can gain deep understanding of their passions. We also challenge executives to rate themselves on something we call the “Inspiration Continuum” which allows leaders to evaluate their own charismatic style and how it may impact others-- and ultimately business results.

    Could you briefly discuss the different "Passion Profile Archetypes"?
    The Passion Profile Archetypes were developed based on our research with high-potential leaders across 14 different industry segments and our extensive experience with leaders over the past fifteen years. The archetypes are specific and measurable traits that represent the positive aspects of individual personality, which can be applied to obtaining great business results. In the book, we describe all ten Passion Archetypes, how to lead and manage each, along with the strengths and vulnerabilities associated with each archetype. The book also focuses on the power of these archetypes on a team, describes how a leader could effectively pair individuals with different archetypes to get the best results, and explores how the Passion Archetypes influence the way in which knowledge is created and utilized in an organization. This last point is an important one. A major lever that any organization has at its disposal for success is knowledge, and passion drives what we call the Knowledge Cycle of the organization. With the staff reductions and downsizings occurring during these economic times, it is critical to the health of any company that organizational knowledge and wisdom not be lost along with headcount cuts. Understanding the passion composition of your workforce can minimize this risk.

    What is The Passion Profiler?
    The Passion Profiler ™ is an innovative new online assessment tool that measures an individual’s purpose as it is expressed externally through observable behaviors manifesting as passions. The instrument identifies and measures ten specific archetypes (or patterns) of passion and establishes a hierarchy of passions that an individual demonstrates. It is grounded in socio-cognitive identity development and positive psychology, a field that focuses on what contributes to individual flourishing. Based on our research, the Passion Profiler ™ was developed in partnership with a talented team from a leading university. Book purchasers receive a code that will allow them free access to the tool so that they can discover their own Passion Archetype Cluster. This cluster represents the top three passions with which the individual is hardwired and provides insight into how those passions might be applied at work and in one’s personal life.

    How did your previous work experience--you were actually a pharmaceutical researcher--inform your views on workplace motivation?
    I was actually quite fortunate to be working in research at a time when the company I was part of was the leader in the industry and acknowledged by Fortune magazine as America’s Most Admired Corporation for many consecutive years. I worked in an exciting environment with the largest collection of brilliant minds I have ever seen assembled in one place. It was an engaged workforce that achieved great results.

    Later in my career, I moved into human resources and saw first hand how essential employee engagement was to achieving business outcomes. The truly engaged and motivated teams in all areas of the organization exceeded expectations and more than delivered on their objectives. I also saw what was lost when talented individuals became disengaged from the organization or when we were not adequately leveraging their passions. After reaching just such a point in my own career, it became clear to me that organizations were losing vital talent because they were not aligning an individual’s skills, passions and values with the roles they asked them to play in the business.

    What sorts of executives did you speak with for your research? Did you find that the benefits of your approach varied depending on which industry an executive is working in?
    We interviewed executives across multiple industries, in government and in non-profit, in both large and small organizations. They were deemed as the organization’s top talent and ranged from director level all the way to CEO. What’s interesting is how universal the desire is to express one’s purpose and passion in all aspects of life and work. Regardless of industry or level, more than 90% of the leaders we spoke with felt that doing work that resonated with their passions and had meaning beyond just the financial compensation associated with the job was essential to their well being and sense of fulfillment.

    Can you give an example of prominent companies that do a good job harnessing their employees' passion to productive company ends?
    I think that Google does a great job of making the most of employee passions. It’s an organization that offers an incredibly open and innovative culture, so providing employees with the freedom to think and explore outside of normal boundaries has contributed to their success. I am also seeing some interesting things happening at Intel. They are offering opportunities to employees with a strong Altruist passion to contribute to their community in meaningful ways. Intel provides the community organizations in which their employees volunteer significant financial support and works to align the employees’ skills and passions with the requests for support from organizations in the community. It’s a smart approach that builds company and brand loyalty and keeps employees engaged.

    What's your opinion of programs such as Google's, which gives employees a certain amount of paid time to pursue their own personal projects for the ultimate good of the company?
    I think they are broad-minded, creative programs that will ultimately yield great results for Google. Let’s face it, Google’s success is no accident. Company leaders recognize that providing paid time to employees to explore new ideas and pursue personal projects fuels innovative thinking. Innovation, of course, is the key to Google’s future.

    » Continue reading "Passion and Purpose: A Conversation With Alaina Love"

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    July 14, 2009 1:59 PM

    Should CIT Be Bailed Out?

    By Marc Tracy

    Big news on the small-business credit front. It looks like CIT Group, one of the biggest of lenders to focus specifically on small businesses (it has been the number one lender-participant in the Small Business Administration's 7(a) program for the past nine years), has been struggling and because of significant debts that come due in August is contemplating a bankruptcy filing. At the same time, the Treasury Department is contemplating a bailout, especially since, as the Washington Post reports (and as CIT itself has implied), the Federal Deposit Insurance Corp. has been loathe to allow the lender to participate in the Temporary Liquidity Guarantee Program, under which the FDIC guarantees new company debt that is sold to consumers.

    You can smell blood in the water pretty easily enough. CIT's stock is down 94% for the past year and a half, and in recent days its bonds' values have plummeted. The Moody's ratings agency cut CIT's rating by four notches--just yesterday. It is a classic example of a lender that came to rely on Wall Street for funding: it made its loans and then bundled them into securities, which it sold. We know how that method has largely turned out.

    The thinking within the administration, the Post reports, is that because its collapse would have little if any effect on the larger financial system, bailing out CIT may not be worth either the money or, especially, the cost in "moral hazard"--that is, the cultivating of a climate in which companies have little incentive not to fail because they feel assured they will be bailed out. Still, Treasury has made no decision yet. CIT has already received $2.3 billion in federal funds through TARP shortly after it refashioned itself as a bank-holding company last December.

    The moral hazard argument makes some degree of sense to us. And certainly we are the last ones to emphasize the importance to small businesses of credit over, say, consumer spending or general economic conditions. That said, we pricked our ears up upon learning that Lloyd Chapman of the American Small Business League actually supports a government bailout of CIT. Chapman tends not to be one to advocate taxpayer-funded bailouts of financial companies--he can much more typically be found lambasting the government, whether under Bush or Obama, for focusing on rescuing big companies at the expense of the little guys.

    And indeed, in his latest release--sorry, we can't find a link--he does note that JPMorgan Chase alone has received more federal funds than all small businesses combined. Yet he nonetheless finds himself in favor of a rescue of CIT. "CIT makes successful loans available to thousands of hardworking small business owners that had been turned down repeatedly by other lenders," Chapman writes. "CIT's unique ability to work with new entrepreneurs and small business owners trying to expand their businesses will be impossible to duplicate."

    His case for small businesses' importance and centrality to the larger economy is the one you've heard before. Intriguingly, though, he argues that you might not see this importance and centrality reflected in the federal government's credit programs. The much-lauded America's Recovery Capital program, for example, will make a grand total of $225 million in loans; in 2008 alone, CIT made over three times that amount in loans under the SBA's 7(a) small-business lending program.

    Indeed, that statistic tells you not only how much CIT lends, but the nature of its loans: for 7(a) loans are only made to small businesses that appear to have exhausted other lending options. These genuinely are the small businesses that actually do need credit, not to grow (a priority that may rightly be put on the back-burner until good times come 'round again) but to survive.

    We'd guess that Chapman senses the irony in his support for a taxpayer-funded bailout of a financial company. But his support here is not a contradiction. "If my tax dollars are going to be used to rescue banks and other financial institutions, CIT is the kind of firm I want to see saved," he says. The point in part seems to be that CIT, and by extension small businesses, merit a bailout in part out of compensation for the extent to which they've been left out of bailout-mania thus far.

    More importantly, though, it seems to us that CIT is one of the few remaining places for struggling small businesses to go to get reasonably priced credit. That strikes us as reason enough by itself to give a formal bailout of CIT, whether through the FDIC or directly through Treasury, serious consideration.

    » Continue reading "Should CIT Be Bailed Out?"

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    July 14, 2009 4:15 PM

    July 15, 2009

    Startups: A Visual Representation

    By Jerry Kalish

    So you’re at a cocktail party, or on the golf course, or somewhere who is thinking about starting his or her own business, turns to you and asks, “exactly how do you start a business?”.

    Just simply point to “The Start-Up Checklist”:

    card2178-345x231.jpg

    It’s the creation of the very creative and clever Jessica Hagy from her blog, Indexed, which is “published weekdays as the coffee brews”. Her book of the same name, Indexed, is available for sale from Amazon.

    » Continue reading "Startups: A Visual Representation"

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    July 15, 2009 11:48 AM

    Rallying Them 'Round The Flagpole

    By Marc Tracy

    We hope you read our conversation with Alaina Love, which we published yesterday (you should also check out her The Purpose Linked Organization). Anyone who has to deal with the problem of getting different people with disparate interests working together and caring about a common project will find some very useful stuff. Plus, it's interesting as hell.

    We thought we'd highlight one of our favorite answers of Love's today:

    What advantages and disadvantages do small business owners face in applying your techniques to their employees?
    The only disadvantage is in not applying these techniques! Think about it for a moment. The reality is that many businesses are commoditized, meaning that the products or services one company offers can be easily obtained in the marketplace from another organization. What distinguishes a company from its competitors in this economic climate is the organization’s ability to engage and motivate their workforce to deliver the best and most innovative solutions while serving customers with enthusiasm. A skill-based talent management focus alone will not be enough. Business leaders will need skilled and passionate employees, who will offer a level of discretionary effort and creativity that is only born of a passion for the work.

    This is a fantastic point. There's certainly nothing wrong with marketing your product/service as something from a small business, and to the extent that you can persuade people to patronize your business on that basis, then good for you. But ultimately, you will only succeed as a business if your product/service lines up favorably with that of your competitors, big and small and in-between.

    In that light, is there still a small-business advantage to be leveraged and exploited? We'd say yes. If you look at Love's advice for motivating employees, for example, they all would seem to be enhanced by the fact of a close-knit group of employees and an executive who has the credibility and passion associated with being the one who has the most at stake. There's no reason executives at big firms can't be excellent at following Love's advice, of course. But in our opinion (we're not speaking for Love), the entrepreneur or small business owner who attempts to motivate his or her employees around his or her own idea or project possesses a slightly more potent appeal. Convert that strong appeal into a strong product, and you've got the small-business advantage.

    » Continue reading "Rallying Them 'Round The Flagpole"

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    July 15, 2009 2:18 PM

    Update on Small-Business Lender CIT

    By Marc Tracy

    Wednesday afternoon, trading in shares of CIT on the New York Stock Exchange was suspended. (We reported on the situation of the prominent small-business lender yesterday.) That generally means either an impending bankruptcy or an impending bailout. For what its worth, Wall Street bet on the latter option, bidding the stock up 26 cents--or an actually quite large 19%--on Wednesday before trading was closed. There's obviously much more to say, except that President Obama has been briefed on the situation, and that a bailout could involve the Federal Deposit Insurance Corp., the Federal Reserve, and/or the Treasury Department. It seems unlikely, however, that CIT will be permitted entry into the FDIC's Temporary Liquidity Guarantee Program, as CIT has expressed its desire to do.

    Meanwhile, Fortune has a fantastic, potent observation. Advocates of bailing out CIT--most notably, Lloyd Chapman of the American Small Business League--have pointed to its utility as a small-business lender during a time of crunched small-business credit; as Chapman pointed out, the lender was the top participant in the Small Business Administration's 7(a) credit program for the past nine years. While that's all true, Fortune reports that there won't be a ten-peat: since last fall's meltdown, CIT has been making hardly any loans--all told, fewer than 100 SBA loans, totaling around $65 million, in nine months (last year, it made 1,195 7(a) loans worth a combined $766.6 million). "In order to service its debt and meet obligations, [CIT] has been cutting back on new originations," the article quotes an analyst.

    To be sure, that's incredibly understandable. And indeed it suggests that, were a bailout to take place, maybe it should've taken place last October (you know, along with the other bailouts) rather than now.

    On the flip-side, one wonders at the full utility of bailing CIT out on the premise of boosting small-business credit just as things are beginning a turnaround, and credit may become more available through other means? The idea of a CIT bailout, in other words, may have outlived its usefulness.

    So we're not quite sure exactly how we feel about a CIT bailout (provided that a CIT bankruptcy enabled its debtors to continue current credit lines). The symbolism would be nice--finally, the federal government does something for the little guys, if a bit indirectly and obliquely!--but it seems an awful expense for mere symbolism and little beyond that.

    » Continue reading "Update on Small-Business Lender CIT"

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    July 15, 2009 4:58 PM

    July 16, 2009

    Our Banker Weighs In On CIT

    By Anonymous Banker

    Editor's note: Anonymous Banker--a long-time small-business banker who comments anonymously on relevant financial events for us--wrote this yesterday, before it became clear that his prediction was, indeed, correct: a bailout for small-business lender CIT is not forthcoming.

    In my opinion, the government will not bailout CIT. I've heard it said a dozen times that they do not represent any "systemic risk". The government has abandoned the small business community and this is just another example of that.

    It is a shame. CIT provided financing for over 100 years. They were lenders through the Great Depression and through subsequent recessions. They have maneuvered through internal restructures, mergers and divestitures. And through it all they provided much needed capital to the small and mid-market business community. They met financial needs that either could not or would not be met through "conventional" bank lending through one hundred years of changing economic conditions in this country.

    But this should not surpise anyone. There seems to be no help for the dying small business market.
    - business credit cards were excluded from the legislative reforms against deceptive practices
    - Banks systematically cancelled billions of dollars of credit lines to the small business community, often leaving them with no access to working capital
    - SBA programs rolled out with TARP funds equates to spitting in the ocean, and the programs have been or will prove to be an abysmal failure. The programs are nothing more than rhetoric.
    - Banks are increasing service charges, decreasing interest rates on money market funds, and passing FDIC insurance fees on to the businesses that bank with them.
    - Businesses that bank with some failing bank institutions that are no longer allowed to lend cannot seek financing elsewhere because many banks will no longer lend to small businesses that are not existing customers, even with the promise of a new banking relationship.

    The name of the game is recapitalization of the banking institutions. And there simply is not room in that equation for the struggling business owner. When the administration abandons CIT it will be just another nail in the small business coffin...but sadly, I'm sure, not the last one.

    Anonymous Banker is a 35-year veteran of the banking industry who has spent much time as small-business banker and credit underwriter. He blogs at anonymousbanker.com.

    » Continue reading "Our Banker Weighs In On CIT"

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    July 16, 2009 9:58 AM

    Obama Opposes Car-Dealer Bailout

    By Marc Tracy

    Even as a plan to require General Motors and Chrysler to reopen over 2,000 recently-shuttered car dealerships around the country has gained support in Congress--the relevant bill has attracted over 240 sponsors, to say nothing of supporters--yesterday, the Obama administration announced that it opposes the bill: passing it would set a "dangerous precedent," it said.

    We are of two minds here. As we've written before, we are highly sympathetic to these car dealers' plights--the mismanagement that was endemic at the Bailed-Out Two was not exactly their fault--but at the same time we hesitate to accord them the same status we accord genuine independent small businesses.

    The administration is right that all parties to the bailout took significant haircuts (well, mostly; creditors actually did quite well, but that's another story): company shareholders lost most of their value to U.S. taxpayers; many executives lost their jobs and witnessed reduced compensations; the unions accepted cuts in compensation as well as layoffs; and, yes, many dealers got wiped out.

    That said, surely the bill's supporters are correct to argue that it makes little sense to bail out GM and Chrysler in order to save jobs and keep economic activity going, and then to turn around and let all these car dealers fail, which would, naturally, destroy jobs and halt economic activity.

    Ultimately, it's a question of line-drawing more than of clear-cut principle, we think. And as the lines continue to be shaped, we will continue to cover it.

    » Continue reading "Obama Opposes Car-Dealer Bailout"

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    July 16, 2009 1:54 PM

    A Credit Card Bill of Rights For Vendors

    By Marc Tracy

    It's been over half a year since we wrote about the OTHER Credit Card Bill of Rights: the one designed to protect not consumers by vendors, who in many cases are subject to high fees--merchant fees, interchange fees--by the credit-card companies every time their customers use cards to pay for the business's goods or services. (Time to note that our sponsor is American Express OPEN.)

    Now that something like a Credit Card Bill of Rights for consumers has been passed (even as it left out many small-business card-holders), a new push has begun for that OTHER Bill of Rights, the New York Times reports. The good news? Since the bill would protect more than just small businesses, more than just small businesses are in favor; none other than Wal-Mart iself is behind it. The bad news? All the banks and credit-card companies are (understandably) arrayed against.

    Surely there is some sort of compromise at hand? The interchange fee appears to be a relic of a time when making these transactions and compensating all interested parties was actually something of a burden--not the case anymore. It seems logical that the banks' and credit-card companies' legitimate need for revenue (and, yes, for profits) ought to be satisfied primarily by those actually doing the borrowing--hence the "credit" in credit card--rather than those selling that which the money is being borrowed for.


    » Continue reading "A Credit Card Bill of Rights For Vendors"

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    July 16, 2009 5:52 PM

    July 17, 2009

    Small-Biz Lender CIT: Knocking On Heaven's Door

    By Marc Tracy

    Day 4 of the CIT watch dawns. On Day 1, we explained the situation: prominent small-business lender CIT is on the verge of bankruptcy, unless a government bailout saves it, as Lloyd Chapman of the American Small Business League advocates. On Day 2, we noted that CIT actually has not been making that many small-business loans since last fall's financial meltdown. And on Day 3, our Anonymous Banker weighed in with the prediction that the government would not save CIT--which even then was looking to be true.

    So today is Day 4 for us. And this morning's news is that, last evening, CIT formally announced that it failed to persuade the government to step in. The government's thinking appears to be that, both due to CIT's comparatively small size and relative lack of interconnectedness, as well as the economy's and financial sector's burgeoning strength, the company's collapse would not have major ripples. (That said, as the article notes, a bankruptcy would all-but-certainly wipe out the $2.3 billion that you, the taxpayer put into CIT as part of TARP.)

    Not having major ripples, of course, is not the same thing as no ripple at all, and today the New York Times points to all that retailers stand to lose in the event of CIT's collapse. The key here is less CIT's role as a typical small-business lender and more as an intermediary in a practice known as factoring (OPEN Forum--snazzy redesign, by the way!--posted on factoring about a month ago, and we linked). Its role is to pay vendors in business-to-business transactions cash essentially immediately after a sale goes through, allowing the buyer to take the standard 30 to 90 days to make its full payment while giving the vendor the benefit of instant cash; it also guarantees vendors that they will be paid even should the buyer go bankrupt. All told, CIT's factoring affects 300,000 retailers around the country, most of them with under $50 million in annual sales, many of them much smaller.

    So what would happen if CIT disappeared today? (And we're not catastrophizing--that's really quite possible.) Lots of suppliers likely wouldn't get paid, and lots of retailers wouldn't be able to purchase (and hence sell) merchandise. And yet, fact is, we will be surprised--pleasantly surprised, but surprised--if CIT remains legally solvent one week from now. Interesting times we live in.

    » Continue reading "Small-Biz Lender CIT: Knocking On Heaven's Door"

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    July 17, 2009 9:21 AM

    Judging The Health-Care Reform Bill

    By Marc Tracy

    Well, three U.S. House of Representatives committees have rolled out a fairly comprehensive health-care reform bill. It is inconceivable that any final version of health-care reform would be identical to it. But it is almost as unlikely that a final version of health-care reform wouldn't embody most of its basic principles. In fact, it's already begun what is sure to be a long, arduous journey: earlier today, the House Ways and Means Committee passed the bill on a mostly party-line vote (three Democrats voted against), while a Senate committee passed a similar bill. So the bill's contours are worth discussing, particularly in light of its effects on small businesses.

    The problem, to recap from an earlier post, is: any attempt at universal insurance which is not single-payer (which, politically, absolutely is not happening, nor necessarily should it) would have to mandate the purchasing of insurance; any insurance mandate, in turn, would require some mechanism by which employers who don't offer insurance to their employees are penalized. So how does the bill manage to deal with all of this?

    It does indeed have a so-called employer mandate: according to Small Business Trends, businesses with $250,000-$400,000 in payroll costs would pay a graduated tax of 2% to 6% if they didn't offer insurance; those with over $400,000 in payroll would have to pay 8%. It should be said that even the latter category, we would think, would include many, many genuinely small small businesses.

    Frankly, while we're not sure how we feel about exempting small businesses from the mandate outright (something President Obama has actually said he is open to), we feel that the non-insurance penalty could be a little bit more graduated--less hard on the truly small businesses. At the very least, there should be a tax-credit regime to help make up some of this inequity, an idea that Senate Finance Committee Chair Max Baucus (D-Mont.) has floated.

    The flip-side is that much of the revenue for the plan would come not from this mandate but rather from a surtax on families with incomes of over $350,000 per year. This we like. (And before you go there: no, raising taxes on those with higher incomes is not "anti-small business".) The tax code ought to be designed so as not to deter small businesses from hiring new employees and paying them more money.

    Beyond that, the bill looks good. The public option will enable small businesses to stop providing health insurance to their employees without losing hiring parity with big corporations. And the whole thing is designed so that, eventually, costs will come way down, which is to absolutely everyone's benefit (including doctors: the American Medical Association is supporting the bill). We do hope, however, that whatever final bill emerges more clearly acknowledges and rectifies the way in which the current health-care system distinctly disadvantages small business.

    » Continue reading "Judging The Health-Care Reform Bill"

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    July 17, 2009 1:34 PM

    What You Should Read (While We Take A Break)

    By Marc Tracy

    maitai.jpg BizBox is going on summer vacation for a couple weeks. We might jump in with the occasional post (or tweet), but for now, consider us as having our drink-with-a-little-umbrella-in-it firmly in hand.

    Meanwhile, an extended absence calls for an extended list of Things To Read:

    Lloyd Chapman on CIT's customers. The president of the American Small Business League (who, as we reported, wanted the administration to save the small-business lender) says: if you're not going to bail out CIT, at least help its customers! [Huffington Post]

    OPEN Forum's new look. Well, go ahead and check it out! (Note: American Express OPEN is our sponsor.) [OPEN Forum]

    iPhone apps for you! The best ones for small biz: a list. [FastUpFront]

    Go forth, and incorporate! Why it's (probably) a good idea for you. [Entrepreneur]

    Rivals-cum-partners. If you can't beat 'em, join 'em (and have them join you). It's how to survive what remains of the recession. [Fortune Small Business]

    Immigrants and eco-preneurship. Turns out the two go together quite nicely. Maybe a good reason to relax visa laws, eh? [The Small Business Watchdog]

    A cautionary post. If you decided to become an entrepreneur for the guaranteed success and happiness, then you made a mistake and should probably turn around. [You're The Boss]

    Cloud-preneurship. A new Seattle small business's platform is the cloud. [Reuters's Entrepreneurial]

    Back to school (for funding). The common university-small business partnership in the nanotechnology space. [New York Times]

    Small-business tax break. Actually, it's not really a tax break; more a decision not to enforce an existing tax law against small businesses, temporarily. But still! [AP]

    » Continue reading "What You Should Read (While We Take A Break)"

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    July 17, 2009 5:05 PM

    July 24, 2009

    Minimum Wage Rises Today

    By Marc Tracy

    Note: we are on vacation for the next couple weeks. Check back for periodic posts, and don't forget to follow us on Twitter.

    Didja feel it? Today, the federal minimum wage rose seventy cents, from $6.55 to $7.25 an hour. Actually, if you live in one of the 23 states (or the District of Columbia)--a group that contains, in fact, the majority of the national workforce--then you wouldn't have felt anything, because your state minimum wage is higher. But for the rest of you, today is the day. And as Entrepreneur's Daily Dose points out, it could hardly have come at a worse time, in terms of putting an extra burden on employers. Then again, it wil also pump $5.5 billion into the economy. Stimulus!

    » Continue reading "Minimum Wage Rises Today"

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    July 24, 2009 10:39 AM

    The Purpose Linked Organization

    by Alaina Love

    On Tuesday, July 14 earn how to harness your employees' passions so that they further your own.

    401(k) 401(k)s academics acquisition Advertising alternative energy American Express Americas Competitiveness Forum Android angel investing Anonymous Banker! Apple ARC Are You An Entrepreneur? athletes audits auto bailout Baby Boomers bailout Baked & Wired Balance Banana Republic Banking Bankruptcy Banks Barack Obama bartering Bear Stearns Ben's Chili Bowl benefits Bill Cosby Bill Gates Biz Box Panel BizBooks BizBox BizEquity BJs black entrepreneurs Branding Brett Favre broadband business blogging Business Growth business incubators Business Planning Business Week Buzz Capital carbon card-check Carl's Jr. cash flow CDFI Census chamber of commerce China Chrome Chuck Schumer CIT Clients Cloud Computing cNet coffee Collection Columbia University community banks Community Express Competition consumer spending convertible notes Costs coupons creative capitalism credit Credit credit cards credit score credit union cupcakes currency Customer Service Day in the Life Debt Debt Repayment Detroit Digg disaster Disaster Loans discounting Dodgeball Dun and Bradstreet Dunder-Mifflin Dunkin' Donuts e-commerce eBay eco-preneurship EEOC Elvis Email email Employee Free Choice Act Employees employer mandate Energy costs Entrepreneur.com Entrepreneurship estate tax Evan Bayh Facebook family business Fannie Mae Farhad Manjoo FDIC Federal Reserve Financing Firefox Flex-time Flexibility Forbes fraud Fred's Freddie Mac Gap gelato George W. Bush Gizmodo Global Gmail goodwill Google Google Analytics Google Sites Government great rearranging green Green Bay Packers Greg Verdino Grom H1N1 Happy New Year hats Health Care Highland Capital Hiring homestead exemption Housing bill HR ICBA identity theft iFund immigration incorporating Innovation innovation policy interchange fees Internet Internet Explorer Introduction inventory optimization investment strategy iPhone iPod IRS iTunes Ivan Misner Jaiku Jerry Seinfeld Jill Lublin jobs John McCain Johnny Money joseph michelli JotSpot Karen G. Mills Kiva Late Payments leadership Legislation Lloyd Chapman Loan Repayment Loopt luxury M&M's M&M's Premium Magic Johnson Main Street Alliance Mamma Mia Management Market Value Marketing Mars Mastercard McDonald's Meetings Mentoring Mentorship meta Microsoft military Mission Statement Mojave Mojave Experiment Money Mortgage Motivation Mozilla MySpace NASE National Women's Business Administration net neutrality Networking new lending program New Orleans NFIB NFL office OfficeMax Old Navy Olympia Snowe Olympics open source optimism index Organization P2P lending Packetel paperless partnership Payment payroll payroll tax peer-to-peer lending Persuasion Planning Podcaster Politics PR Pricing procurement Productivity Raising Capital Rate of Return Real Estate recession marketing referrals Republic Windows retail retirement retirement plan blog retirement plans retiring Risk ritz carlton Roadmap to 2020 Roth IRA Sales Sales advice Sandy K. Baruah SBIR SEAS security self-employment self-employment assistance self-employment tax self-promotion Selling Seth Godin Silicon Valley Slate Small Biz Advice Small Business Administration Small Business Legislation Small Business Salon social networking solar panels Southwest Staples Starbucks Start-up Start-ups states stimulus Structure Success Super Bowl swine flu T-Mobile T-MobileDream TALF Tax Reform Taxes TechCrunch Technology TechRepublic telecommuting the bailout The Big Money the economy The Economy The Entrepreneur's Lament The Great Rearranging the states TIN Twitter unemployment United Parcel Service UPS vacationing venture capital Visa Vista Vista Small Business Assurance Wal-Mart Web 2.0 Windows women entrepreneurs Work/Life Balance Yahoo Yahoo! young entrepreneurs Zune